Terms of Service

1. Acceptance of Terms

By accessing or using the TributeWords website and services (collectively, the “Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Service.

2. Service Description

TributeWords (“we”, “us”, “our”) provides AI-assisted personalised eulogy and funeral tribute generation services, including eulogies, memorial tributes, and farewell letters. You provide information about the person you wish to honour and your relationship with them, and we generate personalized content drafts using that information. These Terms apply to the eulogy and tribute writer product (tributewords.com).

The Service is intended to provide creative drafting assistance only. It does not provide legal, professional, psychological, or grief counselling advice. You should not rely on any generated content as a substitute for professional guidance.

3. Payment and Fees

Access to the Service requires a one-time payment. There are no subscriptions or recurring charges. All payments are processed securely by Paddle, our authorized merchant of record. By completing a purchase, you agree to Paddle's Buyer Terms and Conditions in addition to these Terms. You pay once and receive your generated eulogy or tribute upon completion of the intake form. Paddle controls all billing and refund processing.

4. AI-Generated Content and Disclosure

All eulogies and tribute content are generated by artificial intelligence based on the information you provide. The output is a draft intended to serve as a strong starting point. We strongly recommend reviewing and personalizing the content before delivery.

AI Transparency Disclosure.

You acknowledge and agree that all content provided by TributeWords is generated using artificial intelligence technology, specifically large language models (Claude by Anthropic). You are not interacting with a human writer. By using the Service, you consent to the use of AI to process your inputs and generate the resulting content.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TRIBUTEWORDS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE ACCURACY, COMPLETENESS, APPROPRIATENESS, OR FITNESS FOR A PARTICULAR PURPOSE OF ANY GENERATED CONTENT. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING THE CONTENT BEFORE USE. TRIBUTEWORDS EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY OFFENSIVE, INAPPROPRIATE, INACCURATE, OR OTHERWISE OBJECTIONABLE CONTENT GENERATED BY THE AI MODEL.

5. Your Information

The personal details, names, memories, and other information you provide in the intake form are used solely to generate your eulogy or tribute content. We do not retain your intake form data after generation, except for temporary processing and technical logs required to operate the Service. See our Privacy Policy for full details.

6. Acceptable Use

You agree not to use TributeWords to generate content that is:

• Defamatory, harassing, threatening, or harmful to any individual or group;
• Intended for commercial resale or redistribution without our express written permission; or
• In violation of any applicable local, state, national, or international law or regulation.

You represent and warrant that you have the right and authority to provide any information, including personal details and memories, submitted through the intake form, and that such submission does not violate the privacy or intellectual property rights of any third party.

We reserve the right to refuse service, cancel a transaction, or terminate access to the Service if we determine, in our sole discretion, that your use violates these Terms or is otherwise harmful to TributeWords, its users, or third parties.

7. Intellectual Property Rights

Upon payment, you receive a non-exclusive, perpetual license to use, edit, and deliver the generated eulogy or tribute content for personal, non-commercial purposes. You may not resell, sublicense, or redistribute generated content as a commercial service.

Under current U.S. copyright law, content generated wholly by artificial intelligence without sufficient human creative input may not be eligible for copyright protection. TributeWords claims no ownership over the generated output. However, we do not represent or warrant that you will be able to claim copyright protection over the unedited output. If you materially edit or personalize the content, your creative contributions may qualify for copyright protection independently.

8. Third-Party Services

The Service relies on third-party providers, including Paddle for payment processing, Anthropic for AI generation, and Vercel for hosting. We are not responsible for the acts, omissions, errors, or service interruptions of any third-party providers.

9. Indemnification

You agree to indemnify, defend, and hold harmless TributeWords, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (i) your use of or access to the Service; (ii) your violation of these Terms; (iii) any content or information you submit to the Service; or (iv) your violation of any rights of a third party, including intellectual property or privacy rights.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TRIBUTEWORDS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (I) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY IN CONNECTION WITH THE SERVICE; OR (III) ANY CONTENT OBTAINED FROM THE SERVICE.

IN NO EVENT SHALL TRIBUTEWORDS'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE TOTAL AMOUNT YOU PAID TO TRIBUTEWORDS FOR THE SERVICE GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IN ITS ENTIRETY.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Arbitration.

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Service, shall be resolved by binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services, Inc.) in accordance with its Streamlined Arbitration Rules and Procedures, before a single arbitrator, in Wilmington, Delaware. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Exceptions to Arbitration.

Notwithstanding the foregoing, either party may bring an individual action in small claims court. Furthermore, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, or to prevent the misuse of the Service. Such injunctive relief shall be limited to these specific purposes and shall not extend to broad service shutdown claims.

Class Action Waiver.

YOU AND TRIBUTEWORDS AGREE THAT ANY DISPUTE WILL BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY AND NOT AS PART OF A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

If this specific class action waiver is found to be unenforceable, a court may sever only the class waiver portion and keep the remainder of this arbitration provision intact.

Jury Trial Waiver.

YOU WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

12. General Provisions

Entire Agreement. These Terms and our Privacy Policy constitute the entire agreement between you and TributeWords regarding the Service and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

No Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may freely assign or transfer these Terms without restriction.

13. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect, either by posting a notice on the Service or by sending an email to the address provided at checkout. Continued use of the Service after any revised Terms become effective constitutes your acceptance of the new Terms.